Frequently Asked Questions
Everything you need to know before (and after) you hit "Add to Cart." If your question isn't here, ask us directly — we actually respond.
Is your apparel really dog-hair resistant?
Some of our fabrics are specifically chosen because their tighter weave and smoother finish make fur slide off instead of embedding into the fibers like it does with standard cotton. Each product page tells you exactly what the fabric does — we don't slap "dog hair resistant" on everything just because it sounds good.
What sizes do you carry?
Most products run S through 2XL in a unisex classic fit. Some styles go up to 5XL. Check the individual product page for exact sizing, or visit our Size Guide for the full breakdown. Between sizes? Message us — we'll help.
How long does shipping take?
Every item is printed on demand in the USA, so expect 2–5 business days for production plus 3–7 for shipping. Total: about 5–12 business days. You'll get a tracking number as soon as it ships. Full details on our Shipping & Returns page.
Do you ship internationally?
Not yet — we're currently US-only. International shipping is on our roadmap. If you're outside the US and really want something, reach out and we'll see what we can do.
Can I return or exchange something?
Yes — 30-day return window, no drama. If the sizing is off or there's a quality issue, we'll replace it or refund you. Email us at connect@bestdogmom.net with your order number. Full policy is on our Shipping & Returns page.
What's "print on demand" mean?
It means your item is printed and assembled after you order it — not sitting in a warehouse for months. This means less waste (we only make what's ordered) and every piece is made fresh. The tradeoff is it takes a few extra days compared to mass-produced fast fashion, but the quality is worth the wait.
How do I wash my hoodie/tee without ruining the print?
Machine wash cold, inside out. Tumble dry low or hang dry. Don't iron directly on the print. That's it — no special detergent, no hand-washing ritual. Every product page has specific care instructions if you want the full details.
What does "Foster Fail" mean?
A "foster fail" is when you agree to temporarily foster a rescue dog... and then adopt them permanently because you fell in love. It's the best kind of failure. Our Foster Fail collection is for every dog parent who "failed" beautifully.
What does "DINKWAD" mean?
Double Income, No Kids, With A Dog. It's the lifestyle where your dog eats organic, sees a chiropractor, and has more outfits than you do. If that sounds like you, welcome home.
Do you donate to dog rescues?
We're building partnerships with rescue organizations — it's part of our long-term mission. We'll announce partnerships as they're finalized. In the meantime, every purchase supports a small business that genuinely cares about the dog community.